Clinical Services

Eligibility

• All enrolled students and their dependents may be seen at the Health Center, as well as faculty and staff with DMBA insurance who have selected Dr. Nielson as their primary care physician. To enroll in the DMBA student plan, click here. For information on DMBA student covered benefits, see the DMBA student insurance web page.

• Kaiser patients who wish their insurance to cover their medical care need to be seen at a Kaiser clinic. The closest Kaiser clinic is in Kahuku, five minutes away from BYU - Hawai’i. An appointment can be made by calling (808) 432-3900.

• On-campus emergencies and accidents.

• BYU - Hawai’i, PCC, HRI, and Hawai’i Temple workman’s compensation injuries.

How To Make An Appointment

• Call the BYU - Hawai’i Health Center at 293-3510 any time between 8 a.m. and 5 p.m., Monday through Friday to make an appointment. You may also drop by the clinic, located next to Hale 1, during those same hours to make an appointment.
• Every attempt is made to schedule all urgent problems on a same day basis. Routine requests are scheduled based on your medical needs and the availability of appointments.
• New patients are required to complete "Patient Registration Forms" before seeing the doctor. Completing the forms ahead of time will speed up the check-in process when you arrive for your appointment. Click here to print the forms.

Services

• Physician/PA examinations
• Casting/splinting
• Minor surgical procedures and repairs
• Mission physicals
• Health education provided by registered nurses
• Phlebotomy (blood draws)
• In-house labs
  • hemoglobin, glucose, hemoglobin A1C, strep A, mononucleosis, h. pylori, lipid profile, INR/PT, urine analysis, urine microscopy, urine pregnancy
• Immunizations
  • Tetanus/Diphtheria/Pertussis (DTaP, Tdap, Td), Haemophilus Influenzae type b (HiB), Hepatitis (Hepatitis A, Hepatitis B, Twinrix), Pneumococcal Conjugate (Prevnar), Polio, Measles/Mumps/Rubella (MMR), Varicella (Varivax), Influenza, Rotavirus (Rotavax), Meningococcal (Menactra), Shingles (Zostavax), Pneumococcal Saccharide (Pneumovax), Typhoid (Typhim Vi), HPV (Human Papilloma Virus)
• Dispensary for students with DMBA insurance
• Over-the-counter medications
• EKG
• IV administration
• Ear irrigation
• Liquid nitrogen treatment
• Nebulizer treatment
• PAP smear

Specialists

Laie is located in a rural area. We have a few specialists available at the Laie Shopping Center and the North Shore Health Center, which are approximately 5 to 10 minutes away by car. Specialties at these locations include gynecology, obstetrics, podiatry, pediatrics, optometry and dental services.

Medical care requiring specialists in areas such as dermatology, cardiology, surgery, endocrinology, gastroenterology, urology, ophthalmology, otolaryngology, neurology, psychiatry, etc. can be obtained primarily in Kaneohe (40 minutes away), Wahiawa (40 minutes away) and Honolulu (1 hour away). The Health Center staff can provide detailed driving/bus directions to help you make it safely to your appointment.

Transportation to Specialist Appointments

The Health Center and other departments on campus are not staffed to provide transportation for patients. If personal transportation is not available, we suggest checking with your friends or family first or utilizing the Ward organizations on campus. Check with your visiting teachers, home teachers, Elder's Quorum and Relief Society leaders, or someone in your Bishopric. For those that live on campus, you may also ask your resident assistants or dorm parents. The City & County of Honolulu has one of the country's best public bus transit system (TheBus) that can provide you with necessary transportation. Bus routes and schedules can be picked up at the Aloha Center Front Desk area or viewed online here, or you may speak with Health Center staff for help.

Prescription Refills

Telephone prescription refill requests are available only to those who are established patients of the campus health center, and the prescriptions must have originated from the campus physician. You may make your request by calling our dedicated refill line at 293-3938.

Be prepared to give the following information:

1. Complete name of your prescription
2. Strength and dosage of your medication
3. Name and location of the pharmacy where you would like to pick up your medication
4. Your contact phone number

Your refill will take approximately 24 hours to complete, so we recommend you call at least a few days before you run out of your current supply. For mail order refill requests, make sure you have at least a two-week supply of medications on hand to allow time for your prescriptions to be mailed to you.

If you do not meet the prerequisites to utilize the phone refill line, please make an appointment to see the physician for your medication needs.

Treatment of a Minor

Treatment cannot be administered to a minor (under 18 years of age) without the permission of the minor's parent or legal guardian.

Visitors' Use of the Health Center

Only emergency care is available to visitors on campus. All other care should be under the direction of the visitors' sponsor and will be referred to his/her primary care physician or a facility in the community.